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28 lines
960 B
28 lines
960 B
#
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# Email template: ticket.activity.notice.yaml
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#
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# Notice sent to collaborators on ticket activity e.g reply or message
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#
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---
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notes: |
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Notice sent to collaborators on ticket activity e.g reply or message.
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subject: |
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Re: %{ticket.subject} [#%{ticket.number}]
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body: |
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<h3><strong>Dear %{recipient.name.first},</strong></h3>
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<div>
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<em>%{poster.name}</em> just logged a message to a ticket in which you participate.
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</div>
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<br>
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%{message}
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<br>
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<br>
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<hr>
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<div style="color: rgb(127, 127, 127); font-size: small; text-align: center;">
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<em>You're getting this email because you are a collaborator
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on ticket <a href="%{recipient.ticket_link}" style="color: rgb(84, 141, 212);"
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>#%{ticket.number}</a>. To participate, simply reply to this email
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or <a href="%{recipient.ticket_link}" style="color: rgb(84, 141, 212);"
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>click here</a> for a complete archive of the ticket thread.</em>
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</div>
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