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# This is popup help messages for the Staff Panel -> Knowledgebase -> Canned Responses -> Add New Response
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# content - The body of the help popover
# links - List of links shows below the content
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# helpdesk installation path)
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canned_response:
title: Canned Response
content: >
Create a Canned Response that can
be included in a ticket response. It can also be used as a Ticket Auto-Response setup by a Ticket Filter.
links:
- title: Setup a Ticket Filter
href: /scp/filters.php
canned_attachments:
title: Canned Attachments
content: >
Attach a file that you would like to be automatically included
in the ticket response that utilizes the new
Canned Response.