#
# Email template: task.alert.yaml
#
# Sent to an agent when a new task is created in the system.
#
#
---
notes: |
    Sent to an agent when a new task is created in the system.

subject: |
    New Task Alert
body: |
    <h2>Hi %{recipient.name},</h2>
    New task <a href="%{task.staff_link}">#%{task.number}</a> created
    <br>
    <br>
    <table>
    <tbody>
    <tr>
        <td>
            <strong>Department</strong>:
        </td>
        <td>
            %{task.dept.name}
        </td>
    </tr>
    </tbody>
    </table>
    <br>
    %{task.description}
    <br>
    <br>
    <hr>
    <div>To view or respond to the ticket, please <a
    href="%{task.staff_link}">login</a> to the support system</div>
    <em style="font-size: small">Your friendly Customer Support System</em>
    <br>
    <a href="https://osticket.com/"><img width="126" height="19"
        style="width: 126px; " alt="Powered By osTicket"
        src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>